Advice: Your Great Property

The Welcome

So, your customer has just flown three hours to get to the airport closest to your villa and then had to pick u p their hire car, then drive the hour to your villa and spend half an hour finding it. It's Sunday night and they are tired and hungry. They find the villa, walk in and on the table is a personalised welcome note and a bottle of wine, with the glasses, and opener, next to it - What a welcome!

Wouldn't it be great if they opened the fridge and found some bread, milk, juice, butter, and a six-pack of beer. How much would that add to your costs? £10. When you think of the long-term benefits it has to be worth it. You are not only making it easier for them but you are proving that you go that little bit further.

If you are trying to become a quality supplier of holiday homes that £10 was well spent because you know that when these people go home - they will be telling people all about it.